LG G4 Won’t Turn On? Don’t Panic! Here’s What to Do

Are you frustrated because your LG G4 won’t turn on? You’re not alone! This is a common issue that many LG G4 users have faced, and it can be really annoying. But don’t worry, we’ve got you covered. In this article, we’ll take you through a step-by-step guide on how to troubleshoot and fix the issue. We’ll cover the possible causes, basic troubleshooting steps, and advanced fixes to get your phone up and running again.

Basic Troubleshooting Steps

Before we dive into the advanced fixes, let’s go through some basic troubleshooting steps to rule out any simple issues.

Check the Power Button

The first thing to check is the power button. Make sure it’s not stuck or damaged. Try pressing the power button for at least 30 seconds to see if it turns on. If it doesn’t, try pressing the power button and the volume down button simultaneously for at least 30 seconds. This is known as a forced restart and can sometimes fix the issue.

Check the Battery

If the power button is fine, the next thing to check is the battery. Make sure the battery is properly inserted and there are no signs of physical damage. Try removing the battery and pressing the power button for at least 30 seconds to discharge any residual power. Then, reinsert the battery and try to turn on your phone.

Check for Physical Damage

Physical damage can also cause your LG G4 to not turn on. Check your phone for any signs of physical damage, such as cracks, dents, or corrosion. If you find any damage, it’s possible that it’s causing the issue.

Advanced Troubleshooting Steps

If the basic troubleshooting steps don’t work, it’s time to move on to some advanced fixes.

Try a Different Power Source

If your phone is not turning on, try charging it using a different power source. Try charging it using a different wall outlet, a different USB port, or a different charger. This will help you rule out any issues with the power source.

Try a Different Battery

If you have a spare battery, try replacing the battery with the spare one. This will help you rule out any issues with the battery.

Try Booting in Safe Mode

Boot your phone in safe mode to disable all third-party apps. To boot in safe mode, press and hold the power button until the LG logo appears. Immediately release the power button and press and hold the volume down button. Keep holding the volume down button until the safe mode logo appears on the bottom left corner of the screen. If your phone boots in safe mode, it could be a software issue.

Try a Factory Reset

If booting in safe mode doesn’t work, the next step is to perform a factory reset. This will erase all your data, so make sure to back up your data before performing a factory reset. To perform a factory reset, press and hold the power button and the volume down button simultaneously until the LG logo appears. Immediately release the power button and press and hold the volume down button. Use the volume down button to navigate to the “Wipe data/factory reset” option and press the power button to select it. Then, use the volume down button to navigate to the “Yes” option and press the power button to select it.

Hardware Fixes

If software fixes don’t work, it’s possible that there’s a hardware issue. Here are some hardware fixes to try:

Check the Charging Port

Check the charging port for any signs of corrosion or damage. Try cleaning the charging port using a cotton swab or a small brush. Make sure to be gentle when cleaning the charging port to avoid causing any further damage.

Check the Power Button Flex Cable

The power button flex cable can sometimes become damaged or corroded, causing the phone to not turn on. Try cleaning the power button flex cable using a cotton swab or a small brush. Make sure to be gentle when cleaning the power button flex cable to avoid causing any further damage.

Try a New Motherboard

If none of the above fixes work, it’s possible that the motherboard is damaged. In this case, you may need to replace the motherboard. This is a complex process and should only be attempted by a professional.

Conclusion

If your LG G4 won’t turn on, don’t panic! Try going through the basic troubleshooting steps first, and then move on to the advanced fixes. If none of the fixes work, it’s possible that there’s a hardware issue that needs to be addressed. Remember to always backup your data before performing any fixes, and seek professional help if you’re not comfortable with DIY repairs.

By following the steps outlined in this article, you should be able to troubleshoot and fix the issue. If you’re still having trouble, you can try contacting LG support or visiting a authorized repair center for further assistance.

Remember, if you’re not comfortable with DIY repairs, it’s always best to seek professional help.

What should I do if my LG G4 won’t turn on at all?

If your LG G4 won’t turn on, the first thing to do is to try charging it for at least 30 minutes. Plug it into a wall outlet and make sure the charging cable is securely connected to both the phone and the charger. This will rule out the possibility of a dead battery. If it still doesn’t turn on after charging, try pressing and holding the Power button for at least 30 seconds.

If your phone still doesn’t turn on, it’s possible that there’s a hardware issue preventing it from booting up. In this case, you may need to try more advanced troubleshooting steps or visit an authorized LG service center for repair. Make sure to back up your data regularly to prevent losing important files and contacts in case your phone needs to be repaired or replaced.

How do I perform a hard reset on my LG G4?

To perform a hard reset on your LG G4, press and hold the Power button and the Volume down button simultaneously for at least 10 seconds. This will force your phone to restart and may resolve any software issues that are preventing it from turning on. Be careful when performing a hard reset, as it will erase all of your data and restore your phone to its factory settings.

Make sure to back up your data before performing a hard reset, as it will erase all of your files, contacts, and settings. If you’re not sure how to back up your data, you can refer to the user manual or contact LG customer support for assistance. After performing a hard reset, you’ll need to set up your phone again from scratch, including reinstalling apps and restoring your data.

Can I fix a water-damaged LG G4 that won’t turn on?

If your LG G4 has been exposed to water and won’t turn on, it’s possible that the damage is too extensive to repair. Water damage can cause corrosion and short circuits that can render your phone unusable. However, you can try to dry it out by placing it in a bowl of uncooked rice or silica gel packets for at least 24 to 48 hours.

If your phone still doesn’t turn on after drying it out, it’s likely that the water damage is too severe and you may need to replace your phone. Be careful when handling a water-damaged phone, as it can still cause electrical shock or other safety hazards. If you’re not sure how to handle a water-damaged phone, it’s best to seek professional help from an authorized LG service center.

What if my LG G4’s battery is swollen and won’t turn on?

If your LG G4’s battery is swollen, it’s a safety hazard that needs to be addressed immediately. A swollen battery can cause a fire or explosion, so it’s essential to handle it with care. Do not try to charge the battery or turn on the phone, as this can make the situation worse. Instead, contact the manufacturer or an authorized service center for assistance.

They will be able to safely dispose of the battery and repair or replace your phone. In the meantime, keep the phone away from flammable materials and avoid touching any of the internal components. If you’re not sure how to handle a swollen battery, it’s best to err on the side of caution and seek professional help.

Can I fix a LG G4 that won’t turn on due to a faulty charging port?

If your LG G4 won’t turn on due to a faulty charging port, you may be able to repair or replace the charging port. Try cleaning the charging port with a soft brush or cloth to remove any debris or corrosion. If this doesn’t work, you may need to visit an authorized LG service center for repair.

They will be able to diagnose the issue and replace the charging port if necessary. In the meantime, try charging your phone using a wireless charger or a different charging cable to rule out any issues with the charger itself. If you’re not sure how to clean the charging port, it’s best to seek professional help to avoid causing further damage.

How do I back up my data if my LG G4 won’t turn on?

If your LG G4 won’t turn on, you may still be able to recover your data using a computer and a USB cable. Connect your phone to the computer using the USB cable and try to access your phone’s internal storage. You may be able to copy your files and contacts to the computer or an external hard drive.

Alternatively, if you have a backup service enabled on your phone, such as Google Drive or LG Backup, you may be able to restore your data from the cloud. Log in to your account and follow the instructions to restore your data to a new device or a repaired phone. If you’re not sure how to back up your data, contact LG customer support for assistance.

What if I’ve tried everything and my LG G4 still won’t turn on?

If you’ve tried all of the troubleshooting steps and your LG G4 still won’t turn on, it’s likely that there’s a hardware issue that needs to be addressed by a professional. Contact an authorized LG service center for repair or replacement. They will be able to diagnose the issue and provide a solution.

In some cases, if your phone is still under warranty, you may be eligible for a free repair or replacement. Make sure to check your warranty status and contact LG customer support for assistance. They can help you troubleshoot the issue further or direct you to a authorized service center for repair.